Welcome to Collated Nails Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website cheapnailgundeals.com and all purchases made through it. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Our Customers

We cater to professional tradespeople and serious DIY enthusiasts who require high-quality collated fasteners and tools. Our products and policies are designed to meet the demands of your projects, ensuring reliability and efficiency.

2. Website Use and Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Collated Nails Shop and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

3. Products and Services

We specialise in:

  • Bare Units, Finishing Nails, Framing Nails, Galvanised Staples, Heavy Duty Staples, and Nail Guns.

Our products are built for durability and performance. Product descriptions are accurate to the best of our knowledge, but slight variations may occur.

Note: For safety and hygiene, opened consumable products (e.g., nails, staples) cannot be returned. This is standard in the trade industry.

4. Ordering and Payment

When you place an order, you agree to provide accurate and complete information. We accept:

  • Visa, MasterCard, JCB, and PayPal.

All payments are processed securely. Once payment is confirmed, your order will be processed within 1-2 business days (excluding weekends and holidays).

5. Shipping and Delivery

We ship globally, excluding Asia and remote regions. Options include:

  • Standard Shipping (£12.95): Via DHL or FedEx. Delivery within 10-15 business days after shipment.
  • Free Shipping: For orders over £50, via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and may be affected by customs or other external factors. You are responsible for providing a correct delivery address.

6. Returns and Exchanges

We stand behind our products. To be eligible for a return or exchange:

  • Request must be made within 15 days of receipt.
  • Item must be unused, in original packaging, and accompanied by proof of purchase.
  • Non-returnable items: Opened consumables (nails, staples) and used products (e.g., Nail Guns showing signs of use).

To initiate a return, email us at [email protected] with your order details. We will provide a Return Authorization (RA) number. Return shipping costs are the customer’s responsibility unless the error is ours.

7. Refunds

Refunds are processed to the original payment method within 7-10 business days after we receive and inspect the returned item. For damaged or defective products, we will arrange a replacement or refund and provide a prepaid shipping label.

8. User Responsibilities

You agree to:

  • Provide accurate information when ordering.
  • Use products safely and as intended.
  • Cover return shipping costs for non-defective returns.
  • Check delivery promptly and report issues within 15 days.

9. Liability Limitation

Collated Nails Shop is not liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability is limited to the purchase price of the product.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of Gloucester, UK.

11. Contact Us

For questions about these terms, shipping, or returns, contact our customer service team:

  • Email: [email protected]
  • Hours: Monday-Friday, 9:00 AM – 5:00 PM GMT
  • Address: Collated Nails Shop, 34 St Ann Way, Gloucester, GB GL8S 8DM

Collated Nails Shop. All rights reserved.